PRIVACY POLICY
Effective Date: May 19, 2026
Overview
This Privacy Policy explains how Elliot R Feyjoo (“Company”, “we”, “our”, “us”) collects, uses, and protects the personal information you provide when using our SMS messaging program (the “Program”). This policy complies with the CTIA guidelines for A2P 10DLC messaging, the Telephone Consumer Protection Act (TCPA), and applicable state and federal privacy laws.
By opting into our Program, you acknowledge that you have read and agree to this Privacy Policy.
Information We Collect
We collect the following categories of personal information in connection with the Program:
Contact Identifiers: Your mobile phone number, name, and email address (if provided by you);
Message Metadata: Timestamps, message logs (sent, delivered, failed, and responses), delivery status, and device identifiers (e.g., your mobile device’s unique identifier);
Opt‑In Data: The date, time, and method (e.g., web checkbox, keyword reply) of your opt‑in consent, as well as your IP address at the time of opt‑in; and
Message Content: The content of any SMS messages you send to us or we send to you (e.g., customer support questions).
How We Use Your Information
We use the information we collect solely for the following purposes:
To provide the Program: Delivering SMS messages you have requested, managing your opt‑in and opt‑out preferences, and processing support requests (such as HELP replies);
To improve our services: Analyzing message delivery rates, identifying technical issues, and enhancing the overall functionality of the Program;
To comply with legal obligations: Maintaining records of consent as required by the TCPA and CTIA, responding to lawful requests from regulatory authorities, and enforcing our Terms and Conditions; and
For customer support: Responding to your inquiries and troubleshooting any issues related to the Program.
We do not use your mobile number or SMS opt‑in data for any unrelated purposes outside the scope of this Privacy Policy.
SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be
shared with third parties for marketing purposes.
“Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.”
Cookie & Tracking Information
When you visit our website:
or interact with our online opt‑in forms, we may use cookies, web beacons, and similar tracking technologies to:
Remember your preferences (e.g., language, opt‑in selections);
Analyze website traffic and usage patterns to improve user experience;
Detect and prevent fraud or security threats; and
Associate your website activity with your SMS opt‑in consent (e.g., capturing referral source or form submission data).
Types of cookies we may use:
Essential cookies: Required for website functionality (e.g., form submission, session management).
Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
Preference cookies: Store your choices (e.g., “remember me” for opting in).
Your choices: Most web browsers allow you to control cookies through browser settings. You may disable cookies, but this could affect the functionality of our opt‑in forms and prevent you from successfully subscribing to the Program. We do not use cookies to track you across third‑party websites for advertising purposes related to the Program.
For more details on managing cookies, refer to your browser’s help documentation.
Third‑Party Sharing (CTIA Compliance)
Text messaging originator opt‑in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. We do not sell, rent, or trade your mobile phone number or SMS consent for marketing purposes.
We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, property, or safety, but such disclosures are not considered “sharing” for CTIA opt‑in purposes. “Text messaging originator opt‑in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.”
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data during transmission;
Access controls limiting who within our organization can view SMS opt‑in data;
Regular security assessments and monitoring; and
Secure storage of consent records.
Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., TCPA record‑keeping requirements). Specifically:
Opt‑in consent records: We retain documentation of your consent for a minimum of four years from the date you last provided consent, as required by carrier compliance guidelines;
Message logs: We retain message metadata for up to 12 months for operational and legal compliance purposes; and
Upon opt‑out: After you opt out of the Program, we will continue to retain your consent records for legal compliance but will not send you any further marketing or informational messages unless you re‑opt in.
Your Privacy Rights
Depending on your state of residence (e.g., California, Virginia, Florida, Colorado, Connecticut, and Utah), you may have certain rights regarding your personal information, including:
Right to access: You may request a copy of the personal information we hold about you;
Right to deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., we may retain consent records as required by law);
Right to correct: You may request that we correct inaccurate information;
Right to opt out: You may opt out of the Program at any time (see Section 6 of the Terms and Conditions above); and
Right to non‑discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the information in Section 11 below.
Children’s Privacy
Our Program is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
1Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes that affect how we handle SMS opt‑in data, we will provide notice to existing subscribers as required by CTIA guidelines, which may include:
Sending an SMS message to the phone number you provided;
Posting the updated Privacy Policy on our website; and
For material changes affecting the Program: Obtaining fresh opt‑in consent from existing subscribers before the changes become effective
The “Effective Date” at the top of this policy indicates when it was last revised. Your continued participation in the Program after the effective date of a material change (and after providing fresh consent, if required) constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Business Nmae:
Elliot R Feyjoo
Phone:
+1 508-414-1044
Email:
Address:
469 stafford st, cherry valley MA 01611
Website